Returns & Exchanges

At UPPER, we want you to be completely satisfied with your purchase. If your new fashion find isn't perfect, we offer a seamless 30-day return policy for all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in the original packaging, ensuring all tags are attached and the garment is unworn and unwashed.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.